New Hope Basic Training Pre-Conference
March 14 & 15, 2001
Crystal Cathedral, Garden Grove, CA
Susan Balk, Director of Training, (714) 971-4123
Sara Cruce, Online Co-Ordinator, (714) 971-4308, sara@crystalcathedral.org

Wednesday, March 15

9:00 Welcome

9:15 Crisis Counseling Essentials: T-L-C for S.O.S.
Dr. Bill Gaultiere, Executive Director of New Hope
9:45Listening Skills Role Play
Dr. Bill Gaultiere
10:15 Break
10:30 Help for Depression, Anxiety, and other Mental Disorders
Dr. Bill Gaultiere
11:15 Helping Skills Role Play
Dr. Bill Gaultiere
12:00 Lunch
1:00 Small Group, Session #1
2:15 Suicide Intervention
Shirley Zink Video moderated by Susan Balk
3:15 Break
3:30 Crisis Response Role Play
Susan Balk
4:15 Small Group, Session #2
5:30 Dinner
7:00 Setting Boundaries with Difficult Callers
Dr. Bill Gaultiere
8:15 Hands On Internet Training Opportunity or Telephone Counseling Observation

* Turn in Volunteer Application and signed Statement of Policies tomorrow!

Thursday, March 15

8:30 Continental Breakfast
9:00 Embracing the Wounded with Prayer
Rev. Dr. James Kok video moderated by Susan Balk
10:15 Break
10:30 Small Group, Session #3 (finish stories)
12:00 Lunch
* Set a time with Sara for hands-on internet training
2:00 International Conference on Care & Kindness Begins
Follow conference schedule and please choose New Hope oriented
workshops as indicated below:

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