Speakers and workshops focusing on how you can be more effective
A Fortune 500 Company Responds to the 5 Keys of Care & Kindness
Rebecca Caldwell began her career at the Disneyland Resort in 1989 as a Department Assistant in the Advertising, Marketing, and Publicity departments. She soon progressed into the role of a traffic coordinator in Advertising. While working in Advertising, Rebecca was selected as a Resort Leader for the resort. In this role, she introduced new “Cast Members” (employees) to the magical world of Disney, in addition to maintaining her other job responsibilities. As Administrative Assistant she enjoyed the opportunities for exceptional Guest Service and the constant challenge. She is the recipient of the Disney Dream (Disney Resort Experiences Are Magical) and the Disney Spirit Award for outstanding Guest Service. Rebecca is also a leader in the oldest club for Cast Members, Disney’s Christian Fellowship.
Rebecca is an active member at the Crystal Cathedral. She is a Commissioned Pastor and a graduate of MAT (Minister Associate Training). She leads an RCA Bible Fellowship Class and both she and her husband, Keith, are lead elders, In her spare time you will find her working in her garden or riding her 3-wheel bike around the community, just like “Mary Poppins”!
Suicide…the Silent Killer
Annette Craig lost her 14 ½ year old daughter, Amber, to suicide on May 25, 2005. Through the shock of Amber’s suicide a need arose. While striving to understand the path Amber so horribly chose, she learned some startling statistics about youth/teen suicide. With Hope, the Amber Craig Memorial Foundation was born with the desire that as a community we could help youth navigate through troubled times. With Hope is a nonprofit organization committed to supporting our schools’ and local efforts in suicide prevention through education. With Hope has provided educational presentations to over 20,000 high school students in Orange, San Bernardino, and Los Angeles Counties and to over 7,000 parents, teachers and community groups. With Hope has additionally presented our educational presentations to the staff members at U.C.I. Medical Center in Orange, Children’s Hospital Orange County, Children’s Hospital of Los Angeles and Pacific Clinics Bonita Family Center. She currently resides in Placentia, California with her husband and two teenage sons. For more information please visit www.withhopefoundation.org
Passing the Torch — Leaving a Legacy
Dr. Glenn DeMaster served as the Executive Pastor for the Crystal Cathedral. In May, 2006, he retired from his full-time position and continues in a part-time role focusing on teaching and pastoral care. Previously he served as Associate Pastor at Reformed Churches in Omaha, NE and Artesia, CA. He also served as the Executive Minister for the Regional Synod of the Far West, Reformed Church in America. He holds a M.A. Degree in Secondary Education and did his seminary work at Talbot and Fuller Seminaries. His passions in ministry are leadership training, coaching, teaching the scriptures, and team building. Glenn and Marilyn have been married 46 years. They have two children and three grandchildren.
The Power of Gratitude to Heal, to Energize, and to Change Lives
Robert A. Emmons, Ph.D. is Professor of Psychology at the University of California, Davis. He is the author of nearly 100 original publications in peer-reviewed journals or chapters and has written or edited four books, including The Psychology of Ultimate Concerns (Guilford Press), The Psychology of Gratitude (Oxford University Press), and THANKS! How the New Science of Gratitude Can Make You Happier (Houghton-Mifflin). A leader in the positive psychology movement, Dr. Emmons is founding editor and editor-in-chief of The Journal of Positive Psychology. He is Past-President of the American Psychological Association’s Division 36, The Psychology of Religion. His research focuses on personal goals and purpose, spirituality, the psychology of gratitude and thankfulness, and subjective well-being. His research has been featured in such popular media outlets as the New York Times, The Los Angeles Times, USA Today, U.S. News and World Report, Newsweek, Time, NPR, PBS, The Paul Harvey Show, The Dr. Laura show, The Osgood Radio Files, and Reader’s Digest. He lives with his wife Yvonne, their two sons, Adam and Garrett, and their West Highland terrier Harry, in Davis, California.
A Time to Say Yes; a Time to Say No
Dr. Eric F. Evenhuis, D.Min. MFCC, is licensed as a Marriage, Family and Child Counselor. He is currently in private practice in Alta Loma, California. The majority of his practice is with out-of-control teenagers and children. He is a Certified Instructor/Trainer for the Parent Project, which is an on-site parent education program. Dr. Evenhuis received his Bachelor of Arts from Calvin College, his Master of Divinity from Calvin Theological Seminary. and his Doctor of Ministry Pastoral Counseling from Fuller Theological Seminary. His wife, Nancy, is a registered nurse at City of Hope Hospital. They are the proud parents of two married daughters, Terra Lee and Natalie, and seven grandchildren.
Praying for Others in Jesus' Name
Dr. Bill Gaultiere, Ph.D. is the Executive Director of the New Hope Crisis Counseling Center at the Crystal Cathedral and the founder of NewHopeNow.org, the world's first web site to offer live, private online counseling for free. Dr. Bill is also a Clinical Psychologist and Spiritual Director with a private practice in Irvine, CA, where he lives with his wife and three children. He is the author of “A Walk with your Shepherd” and “Returning to the Father” and offers articles and tapes on Christian psychology, marriage and family, and spiritual information on his web site, www.ChristianSoulCare.com. At his web site you can also sign up for a free semi-weekly devotional by email.
Listening—Much More Than Words Can Say
Dr. Sandra Whitacre Herron was Director of the Singles Ministry at the Crystal Cathedral and was a trainer at the Fuqua International School of Christian Communications. She had problems deciding what she wanted to be when she grew up. Her many careers include being a teacher, speech pathologist, psychotherapist, speaker/trainer and minister. Sande teaches communication/homiletics at the California Graduate School of Theology and is a mentors to doctoral students. She has a private practice as a Life Skills Coach, and presents seminars such as "Communication BootCamp", "Playmate, Stalemate, Soulmate" and "Soul Journey" wherever requested. Her blended family consists of her husband Jim, and: 8 good children, 12 grand children, 1 grandbaby on the way, and 1 child who is both great and grand. Adding to the family mix is a dachshund puppy who majors in mischief and older dachsund who can talk! Sandra teaches faith and she practices that faith as she flies around the country with her husband Jim in an airplane that he built out of spare parts!
Life is a series of victories and struggles, but Sandra has emerged victorious, joyfully answering her calling to serve Jesus Christ.
Depression: Fighting Back
Dr. Debbie Hutchinson, Psy.D., is the Manager of Outpatient Services in the Behavioral Health Department of St. Joseph Hospital. She accepted this position in 2006 leaving her former position as the Director of Professional Counseling Services at the Crystal Cathedral. Her educational background includes: a Doctorate Degree in Clinical Psychology and 2 Masters Degrees, one in Clinical Psychology and the other in Counseling. She holds a license as a Marriage and Family Therapist and is certified as an Active Parenting Today Leader. Dr. Hutchinson is a Cognitive-Behavioral therapist and integrates Christian concepts into her work with people as requested and appropriate.
In her work in the field of mental health, Dr. Hutchinson enjoys providing skills that foster healthy relationships within all populations. She particularly enjoys counseling people on personal development to help them overcome obstacles and achieve their hopes and dreams. Along with her passion for developing people, Dr. Hutchinson is an active professional speaker. Her speaking experiences include: Universities and Colleges, Conferences, Professional organizations, and many other engagements. She remains active in the community by serving on the Board of Directors for two Boards whose purpose is to enhance the overall functioning of specific populations.
Loving and Understanding People
Rev. Dick Innes, an acclaimed author and public speaker, will share from his more than three decades in studying and working with people and will draw from his own rich personal experience. Dick is originally from Australia, is a former pastor and editor of Psychology for Living magazine, is a trained pastoral counselor, and taught classes and led seminars on outreach, recovery, and personal growth throughout the U.S., Australia, as well as in New Zealand, England and Canada. He has authored three books, and hundreds of articles. His email services total over 248,000 subscribers worldwide. He is also the co-author of the Crystal Cathedral Divorce and Grief Recovery handbook and teaches in this ministry at the Cathedral. Dick is also the founder and international director of ACTS International http://www.actsweb.org —an organization that helps churches bridge the gap to their non-church community.
Healing Touch of Grace
What Beth Jahncke loves about teaching Healing Touch Spiritual Ministry (Laying-on of Hands) is the marriage between teaching and the spiritual aspects of her life. Beth has been teaching since 1972 and is active in her church, Emmanuel Episcopal Church. She is both a Certified Healing Touch Practitioner and a Certified Healing Touch Spiritual Ministry Practitioner/Instructor. Beth has been offering Healing Touch to clients since 1997 in her private practice, in St Jude Hospital as a volunteer, in her church and for friends and family. She has delivered presentations and talks for university students, church groups, health care employees and administrators and charity groups. In her spare time, you will find Beth traveling with her husband, Robert, to visit their two sons and six grandkids. Or they’re off to see a historic and often spiritual locale. Beth loves to be outdoors in the garden or to walk trails with her dog, Queenie.
Connecting Kindness to Young Culture
David Kinnaman is the President and Strategic Leader of The Barna Group. He is the author of the best-selling book, unChristian: What a New Generation Really Thinks About Christianity, and the Barna report, Teens and the Supernatural. Since joining Barna in 1995, David has designed and analyzed nearly 500 projects for a variety of clients, including Columbia House, Compassion International, Easter Seals, Focus on the Family, Habitat for Humanity, Integrity Media, InterVarsity, NBC-Universal, Salvation Army, Sony, Thomas Nelson, Time-Life, Prison Fellowship, World Vision, Zondervan and many others.
As a spokesperson for the firm’s research, he is frequently quoted in major media outlets (such as USA Today, Fox News, Chicago Tribune, New York Times, Los Angeles Times, Dallas Morning News, and The Wall Street Journal). He is also in demand as a speaker about trends, teenagers, vocation and calling, young leaders, and generational changes. The son of a lifelong pastor, David has served in various capacities within congregations he has attended, including working with teenagers, teaching, and providing strategic consulting. He graduated from Biola University (La Mirada, California), where he served as Student Chaplain. David and his wife, Jill, live in Ventura, California, with their three kids.
Only Love Can Change the World –Again
Ten Shapes Love Can Take: Love is Health Producing
The Spirit-lifting and Hope-building Behaviors We All Can and Must Do
Grief: Naming the Elephant
Dr. James Kok is Director of Care Ministry for the Crystal Cathedral Congregation of Garden Grove, CA. He has been an ordained minister of the Christian Reformed Church of America for 35 years. He speaks extensively throughout the United States and Canada. During his ministry Dr. Kok has specialized in the training of lay men and women, pastors and theological students in the art of caring and counseling, first at Pine Rest Christian Hospital and now at the Crystal Cathedral.
With Dr. Kok as the director, the Crystal Cathedral is an approved center for Clinical Pastoral Training. This is accredited training for seminary work specializing in the truly pastoral side of ministry. Dr. Kok provides both Extended sessions and Summer Intensive sessions.
Kindness In and To Your Buddhist Neighbor
Dr. William LaFleur is the Saunders Professor in Japanese Studies at the University of Pennsylvania. Bill’s degrees are from Calvin College and the Universities of Michigan and Chicago. His teaching, writing, and public lecturing have focused on how their spirituality influences Buddhists’ approach to living, dying, and morality. His ten books and multiple essays look at Buddhist approaches to the environment, to sexuality, to abortion, and to bioethical dilemmas. The relationship between Buddhism and Christianity interests him deeply. Living close to Philadelphia with his wife, Mariko, Bill is a Quaker who also does Zen meditation.
Take My Hand: Guiding a Child Through Grief
Sharon learned these lessons the hard way. Between the ages of 2 and 4, her son faced 4 deaths...one of them his infant brother. In this workshop, you will learn: Age-typical reactions to grief; Symptoms of normal grief; Symptoms of abnormal grief...and where to find help; How use the death of a loved one to plant eternity...rather than fear...into the hearts of your children
Sharon Marshall Lockett, educator, author, and speaker, is founder and director of Lockett Learning Systems/SCORE. She has trained thousands of educators and students to implement educational reform. As director of SCORE, Sharon works with educators and parents nationwide to ensure that every student succeeds.
Sharon is the author of 20 books and 2 DVD’s in areas of educational reform, teaching excellence, and grief recovery. She is a CLASS Speaker, adjunct professor of education at Vanguard University, and she is listed in Who’s Who in American Education. She is the volunteer leader of the Divorce and Grief Recovery program at the Crystal Cathedral in Garden Grove, California. In this role, she develops the curriculum, trains the support staff, coaches the speakers, and leads the seminars. Her web sites are www.childgrief.com ; www.sharonmarshallbooks.com ; www.divorceandgriefrecovery.com.
Sharon earned her Master of Science in Educational Administration from California State University, Fullerton and holds California Life Secondary and Administrative credentials. She resides in Laguna Niguel, California with her husband Milton.
From Forgiving to Blessing Those Who Hurt You - A Spiritual Journey
Dr. Vicki Orr served for 20 years as a pastor at Presbyterian Church of the Master in Mission Viejo, California. She is currently an Associate LOGOS Bible Teacher. Dr. Bill Creasy, the founder of LOGOS Ministries, describes Dr. Orr as "a superb teacher who also has the nurturing heart of a pastor--a rare and valuable combination." She earned both her Master of Divinity in 1985 and her Doctorate in 1995 from Fuller Theological Seminary in Pasadena, California. She wrote her dissertation on prayer and healing—her own story of many different ways healing comes through the power of God released in prayer. She is in the process of rewriting her dissertation in a series of books in order to encourage Christians and to give them hope. An important part of her education was an intensive one-year Clinical Pastoral Education (C.P.E.) Internship at the Crystal Cathedral in 1985-1986, under the direction of the Rev. Dr. Jim Kok.
Vicki and her musically talented husband, Gil, live in Laguna Beach, California, where they raised their two children, Dawn and Brian. Vicki enjoys horseback riding, reading, Christian prayer and meditation, walking, and swimming. She and her husband, Gil, enjoy music and sailing.
Life after a Storm: A Look at Post Traumatic Stress Disorder (PTSD)
Chaplain Henry Peterson served in the U.S. Air Force, 1959-1963, as an aircraft engine mechanic. He is a graduate of California Baptist University, 1966, with a B.A. degree and Golden Gate Baptist Theological Seminary, 1969, with the M.Div. and again in 1976 with the D.Min. degree. He served in the U.S. Army Active Reserve as a chaplain and is a veteran of the First Gulf War. He is a graduate of the Army Command and General Staff College. Chaplain Peterson retired from the Army Reserve in 1995 as a Lieutenant Colonel. He has been a pastor of local churches in California for the past 45 years. He also completed his CPE training at the Crystal Cathedral. Currently, he is a Chaplain in the VA Medical Center, La Jolla, assigned to the Post Traumatic Stress Clinical Team in Mission Valley Out Patient Clinic. He works with returning combat veterans from WW11, Korea, Vietnam, Desert Storm, and Prisoners of War.
Presence as Prayer
Dr. Jan Pfeffer has her Ph.D. in Psychology and her Masters in Pastoral Counseling. Her experience includes teaching, in-patient psychiatric care, out-patient program development, business consulting, pastoral care, outreach ministries, and research.
Jan has been a past keynote speaker for the Interfaith Conferences sponsored by the Alzheimer's Association; a repeat speaker at the International Conference on Care and Kindness at the Crystal Cathedral; a speaker at the Center for Health Ministry Outreach at St. Joseph Health System; a panelist with Dr. Harold Koenig for the Medical Symposium in Newport Beach and many other venues. Her passion is the connection between spirituality, faith, and healing, as well as, the healing power of ‘presence', even ‘presence' without words.
Dr. Pfeffer is Director of Pastoral Care and Outreach Ministries at San Francisco Solano Church in Rancho Santa Margarita. She is an advisory board member for Accredited Clinical Pastoral Education (ACPE) at Crystal Cathedral. In 1997, Jan completed a year long research study at Mission Hospital , on the ‘Effects of Touch and Prayer on Healing after Cardiac Surgery', and continues her involvement in the spirituality/health field. When not counseling or presenting, Jan loves tennis, traveling with her husband, and especially spending time with her 4 grandchildren.
Building a Loving Church
Robert V. Schuller has served as pastor of emergent ministries of the Crystal Cathedral Ministries since February 2004. Bobby is responsible for developing and managing emergent ministries, related communication efforts to local communities and mission outreaches to help those shattered by life in the modern-day marketplace. At the Crystal Cathedral campus, Bobby and his wife, Hannah, pastor the OC Gathering, a vibrant church fellowship of artistic expression, worship and community. Prior to joining the Crystal Cathedral Ministries team, Bobby worked for the Channel of Hope, a Christian television network that seeks to bring hope to people around the world. On special assignment, Bobby resided in Germany, where he was instrumental in developing and hosting television programs formatted from pop music concerts.
How to Listen Compassionately to the Sick and Injured
Dona Williams is chaplain at the Northridge Hospital Medical Center. She worked previously for Providence Holy Cross Medical Center and Providence Saint Joseph’s Medical Center. At the hospital, she started the ‘No One Dies Alone’ program and the Emergency Room Care Partners program. She teaches Grief Groups in the hospital and trains volunteers in the Spiritual Care Department. Because of the enjoyment she has felt with the Palliative Care program and in the Trauma Center, she has trained for the Spiritual Response Team for the Red Cross. For the past 9 years, she has worked as an on-line professor for Canyon College, teaching theology courses, and last year took on responsibilities as Dean of Theology.
Dona has been a chaplain for the past 5 years and completed her Clinical Pastoral Education with Dr. Jim Kok. She is the mother of three daughters; the eldest is a graduate from Pepperdine Law School and the other two are in high school.
Using Games to Encourage Care and Kindness
Come and experience games that bring people closer together through deeper understanding…where everybody wins. You’ll laugh, you’ll learn, you’ll love, as you learn to listen.With a few simple ground rules that allow all players to speak, listen, and be creative, without the fear of failure, you will find out what is on the minds and in the hearts of others. This will enable you to respond in ways that let them know how special and valuable they are, and how much you care.
Games People (Should) Play
Rhea Zakich… author, speaker, and retreat leader, has addressed audiences throughout the US and Australia. She has been interviewed on the Hour of Power and Focus on the Family and is the creator of the Ungame, the world’s most popular communication game, with over four million sold worldwide. Rhea’s game, the Ungame, has sold more than 4 million copies worldwide and has been translated into more than a dozen languages. It is known for bringing understanding, reconciliation, and healing in many settings, from kindergarten to college, from churches to prisons. It is used anywhere where people want to be brought together in love and respect. www.rheazakich.com
A recipient of many community service awards, Rhea has been featured in Reader’s Digest, Guideposts, People, Today’s Christian Woman, and Psychology for Living and is a member of the Association of Christian Therapists. Rhea is gifted at the art of touching the human heart as she draws from her own unique experiences, blending humor with simple but powerful insights. Her interactive Bible studies encourage, enlighten, and entertain as they touch hearts, leaving a lasting impression.
After being a Director of Spirituality for the United Methodist Churches of Orange County for 6 years, she is now a member of the Crystal Cathedral in Garden Grove, CA where she teaches a weekly Bible Study called the Women’s NetWork, and is an Elder in the Reformed Church of America. Rhea and husband Dan, live in Garden Grove, CA